Teleflora Reviews

1.8

/5.0

45 customer reviews

16 %

reviewers recommend

Teleflora

Teleflora, known for its fresh flowers and gift baskets, is rated 1.8 out of 5. The rating reflects how flower enthusiasts and gift shoppers view their experience with Teleflora. Reviews of Teleflora are verified before publication.

How would you rate Teleflora?

45 Reviews on Teleflora

by Jessie Marshall

Sep 18, 2022

Promises and no delivery

I ordered a last minute arrangement for my mothers birthday. I placed the order at 10:30 on Sunday morning, gave the area code to be delivered and was told that I could have it delivered that day. At 4:00 I receive a message indicating that they could not get it delivered. I understand things happen, but to wait 5 1/2 hrs to tell me that it couldn't be delivered is ridiculous. I could have made other arrangements had I been given more notice. I call customer service, spoke to a rep that was like talking to a wall. It was as if he was reading a script from a card. I will not use this company again. Order 786334448

by Franklin Barnett

Sep 17, 2022

Hot garbage

Hot garbage! I ordered some flowers to be delivered to my wife at work for our 5 year wedding anniversary. They never made it. Use at your own risk.

by Alfredo815

Sep 16, 2022

I had a very positive experience…

I had a very positive experience placing an order for delivery on my niece's upcoming birthday on the Teleflora website.

by Zack

Sep 16, 2022

This is the 1st time using your…

This is the 1st time using your service. I was quite disappointed that the flowers I had ordered were not what was received. I purposely picked a certain arrangement for my wife for her birthday. These were not cheap. Please fix this for us

by Elaine Lynch

Sep 16, 2022

Wrong flower delivered to funeral home

I placed an order for a family member funeral services Pure Heart standing wreath w/sky blue hydrangea and white roses to be heart shaped. When I arrived at the funeral home there was a Triangle shaped standing wreath with red, yellow, green ,white, and purple,not even close to what I ordered. I was disappointed and needless to say very angry. I called customer service and requested the correct flower, and informed them of what they delivered. I requested a refund.

by Harper124

Sep 11, 2022

Paying $25 dollars extra for handling…

Paying $25 dollars extra for handling and you expect your order will be delivered on time.
Will not use Teleflora again. So embarrassing not to have the flowers arrive for the service.

by Lauren Black

Sep 11, 2022

Same Day ?

I paid for same day delivery but it’s not there yet. That’s why 2 stars……..I can update when it’s received. Two days later I was given a credit and apology. So the issue was addressed but my Happy 90th Birthday flowers arrived late.

by Sally597

Sep 09, 2022

Flowers for Forever Friend!

Thanks Teleflora for your great assistance in making my best friend smile today. We have been friends for 66
years and never ending. I'm glad to be back as your customer! The online ordering was difficult at first but I am getting the hang of it now. All that is left is hearing about the joy my gift brings. Good job!

by Russell E.

Sep 08, 2022

Get well Surprise

Always great service and always beautiful floral presentation!!

by Walters805

Sep 07, 2022

Look elsewhere! You will not get what you pay for.

DON'T WASTE YOUR MONEY!!!!! After many hours of searching for the perfect arrangement, I thought I had found it. The image on the site pictures a big, lush, and beautiful arrangement. I wanted to surprise my sister with a beautiful arrangement of flowers. What she ended up receiving is nothing close to what was pictured. The arrangement looks a third of the size of what it's supposed to be, several flowers are already wilted. I am beyond embarrassed to have paid over $200 for an arrangement and for it to look so small and wilted. I was shocked to see what she actually got. I live a state away and I'm glad I don't have to show my face. I started a chat with a rep and they credited me about $72 dollars but that is nowhere near the price of the arrangement she actually received. I would not recommend this company to anyone! I was congratulating her for a huge promotion and I am beyond disappointed with the quality of the arrangement. Don't set images on your website if you can't deliver what is on your site.

Teleflora Q&A

How do you qualify the florists you use? I live in Georgia and sent flowers to Goliad, Texas I went on faith that my order would b filled correctly.

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How easy is it to get a hold of customer service at Teleflora?

Not easy they transfer to a supervisor and it hangs up and they don't call back when you leave a message

by Taylor B. - February 15, 2022

I emailed them as soon as I found out about the problem. They got back to me the next day via email & offered a partial refund. I expected customer service to care more- especially when I offered to send them a photograph, but they must receive complaints all the time because it didn't seem like a big deal to them.

by Lewis647 - July 27, 2021

Terrible customer service this company is a total scam operation

by Everett H. - March 30, 2021

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What made you choose Teleflora over similar businesses?

I chose it over the other options listed on Rakuten as I was interested in cash back. Now I shall notify Rakuten & try to get them removed from their site.

by Mitchell Alvarez - July 27, 2021

I was giving a Groupon and decided to give Teleflora a chance, I've heard of the name before so I THOUGHT it was a reliable company. WRONG on so many levels, the worse experience I've had with their customer service representatives.

by Rene896 - March 30, 2021

I liked the website and they had a special offer of $15.00 off your order.

by Heather909 - December 18, 2020

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I am very upset and have a complaint. I called TeleFlora, when I finally requested a supervisor, I was put on hold over 30" then disconnected. Never heard back, my flowers were never delivered. I'm researching where to complain. I'm considering posting my story / complaint on every social medial board site I can find

That is what I'm doing the same thing happened to me

by Mabel Perez - June 03, 2022

I've sent an email and am awaiting for an explanation and credit.

by Shane090 - July 11, 2020

I had the same issue - they had me on hold and disconnected as well.

by Shannon Mccoy - July 09, 2020

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